Find answers to common questions about StreamNova IPTV
StreamNova IPTV is a premium streaming service that delivers 80,000+ live TV channels and 20,000+ Video on Demand titles over the internet. We offer HD and 4K quality streaming with 99.9% uptime and support for all major devices.
We offer over 80,000 live channels from 50+ countries, including sports, movies, news, entertainment, kids, and international channels. The exact number varies by subscription plan.
Yes! We offer a free trial period for new customers. You can test our service with full access to all features before committing to a paid plan.
StreamNova IPTV operates as a legitimate streaming service. We ensure all content is properly licensed and distributed according to international copyright laws.
Setup is simple: 1) Choose your plan and sign up, 2) Install a compatible IPTV app on your device, 3) Enter your subscription details, 4) Start watching! We provide detailed setup guides for all devices.
Depending on your device, you can use apps like IPTV Smarters, TiviMate, VLC Player, Perfect Player, or our custom StreamNova app. We recommend the best app for each device in our setup guides.
Yes! The number of simultaneous connections depends on your plan: Basic (1 device), Premium (2 devices), Annual (5 devices). You can install the service on unlimited devices but can only watch on the allowed number simultaneously.
For HD streaming: 10 Mbps minimum. For 4K streaming: 25 Mbps minimum. We recommend using a stable internet connection for the best experience. Our adaptive bitrate technology adjusts quality based on your speed.
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, cryptocurrency (Bitcoin, Ethereum, USDT), and bank transfers.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with our service, contact our support team within 30 days for a full refund, no questions asked.
Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll pay the prorated difference. When downgrading, the change takes effect at your next billing cycle.
By default, auto-renewal is enabled for your convenience. You can disable auto-renewal at any time from your account settings. You'll receive a reminder email before each renewal.
Buffering can be caused by slow internet speed, WiFi interference, or high network traffic. Try: 1) Check your internet speed, 2) Use Ethernet instead of WiFi, 3) Close other apps using bandwidth, 4) Restart your router and device.
First try refreshing the channel list in your app. If that doesn't work, check if other channels are working. If only specific channels are affected, contact our support team with the channel names and we'll resolve it quickly.
Our support team is available 24/7 via: Live chat on our website, WhatsApp: +1 234-567-8900, Email: support@streamnova.tv, or through the support ticket system in your account.
VPN is not required but can be recommended for privacy and to bypass geographic restrictions. We support VPN usage and can recommend reliable VPN services if needed.
Our support team is here to help you 24/7
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